Computer Port Maintenance and Service Blocks


Computer Port offers full network administration services including domains, workgroups, file sharing, security, and redundant backup.  We have A+, MCSE and CCNA certified technicians on staff, covering all Microsoft operating systems up to and including Server 2008.  We take a proactive approach to maintaining network stability and security.  The vast majority of issues are stopped before becoming a disruption through the application of service packs, virus definitions, and firewall updates.

Computer Port Builds high quality workstations and servers from what we call “non-proprietary architecture”.  This means our computers are readily serviced and upgraded with nearly any component or peripheral.  All building, service and upgrading of our computers is done at our North Conway location.  All Computer Port computers come with a one year onsite hardware warranty.

Computer Port maintains, supports, repairs, and upgrades any other brand computer.  No matter the brand, we can do any service required either onsite or at our North Conway location.

We have a variety of options available for onsite support.  Service Blocks are also available in a variety of sizes and include telephone and email support.  Prepaid service blocks are a way that a customer can gain the benefits of a rate discount by purchasing a block of time in advance. This is suitable for customers that know they are going to need support on a regular basis. Time blocks can be purchased as blocks of 10, 20, 50 or 100 hours depending on need. When the customer gets near the end of the time block, they may purchase another block or consider one of the other service plans based on the usage recorded during the period.

Prepaid service blocks are a valuable business solution for prevention and maintenance of office networks, servers and systems.  Avoid the trouble of creating individual purchase orders or handling multiple invoices resulting from many visits, and have the security of knowing a professional technician, a dependable, local and trustworthy partner.

The full range of maintenance and support services provided by Computer Port can be obtained with prepaid blocks.  Service Block customers have priority status over other customers in regards to response time.  Block time may be applied to any location a customer needs, however travel time is billable after 15 miles.  Fees cover labor charges only and do not cover the purchase of any hardware or software.  Service Blocks can be started on receipt of payment in full.  Service Blocks may be renewed at any time, and they expire two years from the date of purchase.

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